Support Request Form

	Simple Fix
One of the simplest fixes for many problems is to shutdown and reboot your computer.

Get Details

When you encounter a problem record as much information about the problem as possible.

Information like date, time, website or email address and any error messages will help in determining the exact cause of the error.

	Contact Info
NetDotCom Trumbull Business Systems 3100 Youngstown Road Warren, Ohio 44484 Phone: 330-369-3617 Fax: 330-369-3981 Tech Support Hours: 8:30 AM to 10:00 PM Monday - Thursday 9:00 AM to 7:00 PM Friday - Sunday support@netdotcom.com Business Office Hours: 8:30 AM to 5:00 PM Monday - Friday sales@netdotcom.com

Technical Support Request Form

Please fill out the Tech Support Request form along with a detailed description of the issue you are experiencing. The more information you provide, the better we can assist you.

Account information
Your name*
Contact phone #*
Your e-mail address*
Contact me via*	E-Mail Phone Best time to call:
Computer information
Operating system
Computer Type
Computer Brand
Memory (RAM)
Modem Class
Modem Brand/Model
Web Browser
E-Mail Program
Problem information
Dial-Up number used
Difficulty with*
Specific software*
* required

Error message:

(Please enter the exact full error message)

Specific Problem Description:*