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Windows XP includes Outlook Express 6 as it's standard e-mail program.

Any version of Windows except Windows 95 can run Outlook Express 6.

Upgrades can be obtained from Microsoft or on the NetDotCom Setup CD.

 Contact Info

NetDotCom
Trumbull Business Systems
3100 Youngstown Road
Warren, Ohio 44484

Phone: 330-369-3617
Fax: 330-369-3981

Tech Support Hours:
8:30 AM to 10:00 PM
Monday - Thursday

9:00 AM to 7:00 PM
Friday - Sunday
support@netdotcom.com

Business Office Hours:
8:30 AM to 5:00 PM
Monday - Friday
sales@netdotcom.com

 Outlook Express Version 5 & 6 New Account Wizard

Outlook Express needs to be configured to access your NetDotCom e-mail account.

Your e-mail account must be activated by NetDotCom before you can begin using it. 

Click on Start, All Programs, Outlook Express or double click on the Outlook Express icon.

If this is the first time Outlook Express has been used it will automatically start a 'wizard' to guide you through the setup process. If the window shown below does not appear, use these instructions.

The Display Name is is used to personalize your outgoing e-mail. People you send e-mail to will see your e-mail as being 'From' the name typed in below. Note: This is not the same as your e-mail address. Click Next to proceed.

 

Type in your e-mail address exactly as given to you by NetDotCom. Normally it should be in all small letters, however you can use capital letters to make it easier to read. No spaces are permitted. Click Next to proceed.

 

Next, the Incoming and Outgoing mail server names need to be typed in. The following table indicates the proper mail server name to use based on your selected NetDotCom e-mail address. After the information is entered, click Next to proceed.

E-mail address to server name mapping

If your e-mail address ends with 

Type in this mail server name
 

@netdotcom.com

 Incoming Mail Server: pop.netdotcom.com

Outgoing Mail Server: smtp.netdotcom.com
 

@ndcis.com

Incoming Mail Server: pop.ndcis.com

Outgoing Mail Server: smtp.ndcis.com
 

@digitaldrive.net

Incoming Mail Server: pop.digitaldrive.net

Outgoing Mail Server: smtp.digitaldrive.net
 

Any other email name

Incoming Mail Server: pop.ndcis.net

Outgoing Mail Server: smtp.ndcis.net

 

In the "Account name" space, please type in your e-mail address and password exactly as given to you by NetDotCom. This must be typed in all small letters without any spaces. Any mistakes will prevent you from retrieving e-mail sent to you. The 'check boxes' should be selected as shown. Click Next to proceed.

 

The final screen completes the process. Click Finish to complete and close the wizard.

 

The newly created account is now listed in the Internet Accounts window.

IMPORTANT: Before the new account can be used a setting has to be changed. The setting in not configured properly by the New Account Wizard.

Click on "pop.netdotcom.c.." then click on the Properties button

 

When the pop.netdotcom.com Properties window is shown click on the Servers tab.

 

On the Servers tab, at the bottom of the window in the Outgoing Mail Server section, check the box labeled "My server requires authentication" then click the Apply button.

 

Click on the Settings button and verify the settings match those shown below.

 

Click on the OK button on the Outgoing Mail Server window, then click the OK button on the pop.netdotcom.com Properties window, then click Close on the Internet Accounts window

You can begin using Outlook Express to send and receive e-mail.

Usage instructions are located in the Technical Support section of the NetDotCom web site.

 

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