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 E-Mail Wizard

You can also download and use NetDotCom's Windows E-Mail Setup Wizard to setup Outlook Express, Outlook & Netscape e-mail programs quickly and easily.

 Contact Info

NetDotCom
Trumbull Business Systems
3100 Youngstown Road
Warren, Ohio 44484

Phone: 330-369-3617
Fax: 330-369-3981

Tech Support Hours:
8:30 AM to 10:00 PM
Monday - Thursday

9:00 AM to 7:00 PM
Friday - Sunday
support@netdotcom.com

Business Office Hours:
8:30 AM to 5:00 PM
Monday - Friday
sales@netdotcom.com

 
 Outlook Express Verify e-mail account settings in versions 6 & 5


The settings detailed below are for existing users of Outlook Express.

NOTE: If you have not run Outlook Express before it may start the Internet Connection Wizard to guide you in configuring Outlook Express for your NetDotCom e-mail account.

You can also use NetDotCom's E-Mail Setup Wizard that you can download. It can be used to setup Outlook Express quickly and easily.

To check or modify your e-mail account settings, click on the Tools menu then select Accounts.

NOTE: If you have not run Outlook Express before it may start the Internet Connection Wizard to help you configure Outlook Express for your NetDotCom e-mail account.

If the wizard does not start and you get the window below (or something similar) then Outlook Express has been used before. In this case you can configure Outlook Express manually.

Below is the main window of Outlook Express. On your computer Outlook Express may display differently. You can control the on-screen layout by adjusting these settings.

 

To check of modify your e-mail account settings, click on the Tools menu then select Accounts.

 

Click on the Mail tab if is not selected (as shown below).

Any e-mails accounts are listed in the window. Highlight the account you want to check/modify (if there is more than one) then click on the Properties button. If any old/unused accounts are listed, highlight the account and then click the Remove button.

 

Highlight your NetDotCom e-mail account and then click the Properties button.

 

 

Shown below is the mail account properties window. The General tab is currently selected.

Shown highlighted is the mail account name. This is the name that is displayed in the Internet Accounts window (shown above). If you have several e-mail accounts, you may want to change the Mail Account Name to something descriptive. We recommend using your real name ie. "Joe's Mail Account"

The name that is typed into the "Name" space is what you want to appear on all messages you send out. This can be a nickname, initials or your real name. This is not the same as your e-mail address, which is typed in the "E-mail address" space. If you make any changes, click on the Apply button.

 

Next is the Servers tab. The Server Information section contains the Incoming and Outgoing mail server names and needs to be set according to your e-mail address from the table below.

In the Incoming Mail Server section please verify that your e-mail address is typed into the "Account name" space. The password will show as "***..." so if you are having problems retrieving mail you may want to re-enter your password. The account name and password must be typed in all small letters without any spaces

The three 'check boxes' should be set as shown. If you make any changes, click on the Apply button.

E-mail address to server name mapping

If your e-mail address ends with 

Type in this mail server name
 

@netdotcom.com

 Incoming Mail Server: pop.netdotcom.com

Outgoing Mail Server: smtp.netdotcom.com
 

@ndcis.com

Incoming Mail Server: pop.ndcis.com

Outgoing Mail Server: smtp.ndcis.com
 

@digitaldrive.net

Incoming Mail Server: pop.digitaldrive.net

Outgoing Mail Server: smtp.digitaldrive.net
 

Any other email name

Incoming Mail Server: pop.ndcis.net

Outgoing Mail Server: smtp.ndcis.net

 

On the Connection tab please verify that your system matches the setting shown below. If you make any changes, click on the Apply button.

 

On the Security tab you do not normally have any settings to change unless you are encrypting your e-mail or digitally signing outgoing messages.

 

On the Advanced tab verify that your system matches the settings exactly as shown below. If you make any changes, click on the Apply button.

 

Click on the OK button on any of the above tabs to return to the Internet Accounts window. If you changed the name of the mail account as suggested on the General tab that new name will now show in the Internet Accounts window. Click Close to return to Outlook Express

 

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