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NetDotCom
Trumbull Business Systems
3100 Youngstown Road
Warren, Ohio 44484

Phone: 330-369-3617
Fax: 330-369-3981

Tech Support Hours:
8:30 AM to 10:00 PM
Monday - Thursday

9:00 AM to 7:00 PM
Friday - Sunday
support@netdotcom.com

Business Office Hours:
8:30 AM to 5:00 PM
Monday - Friday
sales@netdotcom.com

 Creating and accessing mailbox sub-folders


Problem:
You go to a website and they want your e-mail address. The web site claims they will not send spam (junk mail), sell or give away your e-mail address, but can you trust them?

Solution: When you give out your e-mail address, add a hyphen and codeword (identifying this person/site) to your e-mail address. By using different codewords you can uniquely identify each sender by the codeword used. There is no limit to the numbers of "codewords" you can create as each new codeword just creates a folder within your NetDotCom mailbox and stores each message with the associated codeword within the associated folder.

Example: Your real email address is johndoe@netdotcom.com but you give out johndoe-codeword@netdotcom.com to a particular site. When an e-mail is sent to you with this codeword in it, the NetDotCom e-mail system will automatically create a "folder" called "codeword" within your mailbox and store any messages sent to johndoe-codeword@netdotcom in the "codeword" folder.

Any messages sent to you without the codeword are stored in the main mailbox folder. 

Retrieving messages in subfolders: You can retrieve messages sent to subfolders in either of two ways.

  1. Access your e-mail account by going to the NetDotCom Web Mail site

  2. Configure your e-mail program using the instructions provided for the listed e-mail programs to retrieve the messages from the subfolders.

Note: Any message sent to a "subfolder" will not be retrieved by e-mail programs like Outlook Express or Netscape unless specifically configured to retrieve "subfolder" messages.

Conclusion: If this new contact/website is a responsible e-mailer then all is well. However if they turn out to be a spammer or you get unexpected (from another source) e-mails sent to this particular "coded" address, you can setup filters (to block/delete messages) at the NetDotCom Web Mail site or within your e-mail program and/or lodge a complaint to the site/person you gave the "coded" e-mail address to.

 Mail box size

Mailboxes are 10 megabytes in size.  

 
 Sub Folders

Messages stored in sub folders count towards the total capacity of your NetDotCom mailbox.

A 3 megabyte message in a sub folder only leaves 7 megabytes total for your mailbox.

There is no limit to the number of sub folders you can create.

 
 Need more space?

Mail box size can be increased to almost any capacity.

Contact NetDotCom if you need more space in your mailbox.

 Copyright 1962-2005  Trumbull Business Systems, Inc. | NetDotCom Internet Services